AT&T customer service, we’re covering mostly TV and internet administration here, but accomplishes more than that. AT&T’s support contact page is stacked with assets—from account status to troubleshooting advisers for conversation gatherings and then some—for the organization’s remote, TV, internet, home telephone, and home security administrations.
AT&T customer service phone number
For new AT&T internet administration, first-time customers call +1-866-861-6075
(Monday–Friday, 8 a.m.– 7 p.m. furthermore, Saturday–Sunday, 8 a.m.– 5 p.m. ET).
AT&T Customer Service and Support: 1-800-288-2020
Before you call AT&T call center
What to have primed and ready when you’re calling AT&T’s customer service telephone number:
- Your street address. You’ll want administration installed at the right location, obviously.
- Your favored method of payment. Pick payment by financial records, bank account, credit card, or debit card. Likewise, have your account information or credit card numbers helpful.
- Your statement inclination. Pick paperless by means of email or online view, or get genuine paper via mail.
- Your telephone number and email address. Get administration updates and offers through text or email (but additionally an intermittent upsell).
AT&T customer service working days
For AT&T TV charging and account support, you can call +1-800-288-2020 between the long stretches of 8 a.m. furthermore, 12 a.m. (midnight) ET, seven days every week.
It’s a similar number for AT&T internet administration, but those hours are 8 a.m.– 7 p.m. Monday–Friday and 8 a.m.– 5 p.m. ET, Saturday–Sunday.
Technical support for both AT&T TV and internet administration can be arrived at all day, every day at +1-800-288-2020.
AT&T customer review
Cody at the Bluemound Rd. Waukesha, Wisconsin store gave astonishing customer administration to my mother, today. We recently switched from Verizon to AT &T. To date, most of our experience has not been positive.
The transition has required a lot of hours between my child first doing the switch, to bringing me and my other child and parents onto AT and T. It appears to be either the sales reps in Stuart, Florida (where my child and I live) didn’t set things up appropriately (after long stretches of us investing energy with them in the store) or the transfer interaction isn’t as expected communicated to all AT and T staff. Not just did my child (who is the account holder) go through 8+ hours between the Stuart store and corporate (on the telephone) setting up his administration and straightening out charges to his account, but my other child and I spent 3+ hours at the Stuart store just to go through another 2 hours on the telephone the next day discovering the “porting” didn’t work as expected; then my mother (in Wisconsin) had a few difficulties setting up my father’s new telephone that we bought in Stuart and had transported to him in Wisconsin.
Our telephone charges are a wreck; extremely difficult to determine on the off chance that we were ultimately charged appropriately (we’re still trying to sort it out).
Presently today, my mother (who is the one in particular who kept her “new” telephone bought thru Verizon prior to realizing we would transition administration to AT&T) out of nowhere couldn’t settle on decisions or get calls. I tried (from Florida) to assist her figure with outing the issue, but had no karma. We called her Waukesha store and Cody took our call. He offered a solution that wouldn’t work for my mother. He told my mother he could definitely assist her with her SIM disappointment in the event that she went to the store; which she did. Cody found the issue and fixed it within minutes!
I called to by and by thank Cody. I disclosed to him that my parents at this point don’t have a landline telephone, so they depend on their phones. My father’s health is poor and he isn’t extremely versatile. In this way, when he needs my mother’s assistance, he HAS to have the option to contact her. Today, he required my mother and she was at the store getting things done. He couldn’t contact her by telephone, so he texted “HELP!” Imagine how terrifying that was for them both? It is imperative that my parents have dependable telephones and telephone administration.
Cody’s assistance today was extremely important. I trust his supervisor and bosses see this post. There is definitely opportunity to get better for the organization to make the transition interaction from another wireless help to AT and T a more consistent and less time burning-through one. The shopper’s time is just pretty much as important as the organization’s time.
Cody, thank you, once more, for restoring my mother’s ability to settle on and get decisions. You are greatly appreciated!