Macy’s customer service


We need you to adore your purchase, Macy’s customer service yet in the event that you are not totally satisfied, we happily acknowledge most returns via mail and in stores inside 90 days of purchase free of charge. Exceptions are noted beneath. Returned items must be in unique, saleable condition with unique tags. Shipping and conveyance fees are non-refundable.

How refunds are gotten

  • You have evidence of purchase: If you have your unique receipt, the Visa you used to purchase, your return name or pressing slip, you will get a discount in the first type of installment
  • It was a blessing: If you have a blessing receipt, a return mark or a wedding registry number, you will get a discount as a store credit
  • You don’t have verification of purchase: You may still be qualified for store credit at the thing’s lowest selling cost inside the last 180 days

Note: Store acknowledge might be issued as an EZ Exchange Card (can be used like a Macy’s Gift Card on the web or in store) or Merchandise Certificate (can be used in store as it were).

We will credit your account(s) inside 10 business days of getting your return. It might require several days to post movement to your record. For purchases made with different forms of installment, your credit accounts will be discounted the sum initially charged and the excess sum might be issued as a Macy’s Happy Returns card or a Merchandise Only Certificate sent to your charging address in around 2–4 weeks.

Macy’s customer service number

Macy’s agents 7 days 24 hours call center service.

Macy’s customer service phone number 00 1 513-573-7912

Macy’s returns service

When your return is gotten in store, we will process your credit right away. On the off chance that you furnish us with an email address, we will email you once your return is gotten and your credit is processed. Contingent upon your bank’s processing time, your credit may require a couple of days to think about your record.

We offer free returns in store or via mail. Free returns prohibit Gift Cards, food, connoisseur gifts, Beauty Boxes, lamps, divider workmanship, mirrors, furniture, mattresses and region rugs. Free returns don’t matter to global orders. There is a charge for scheduled return pickup in areas offering the service.

Get back to a store: Items purchased in a store must be gotten back to a store. Items purchased online can be returned via mail or to a store. Bring your unique receipt. No receipt? We can use the charge card you used to make your purchase, your return name, pressing slip, request or shipping affirmation email or registry number to look into your data for you. As of now, we can’t process returns at curbside.

Macy’s customer review

I had a fantastic conveyance experience with Macys. They gave me adaptability to schedule my conveyance, imparted the day earlier and called me when they were 20 minutes from my home. They were so affable and respectful and everything was done effectively and rapidly. So content with my new furnishings. Much obliged to you.

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