T-Mobile customer service calls to chat lines, radio station lines, and comparable administrations are excluded from your arrangement. T-Mobile charges $.01 each minute for calls to these numbers. Out-of-plan calls tend to cost more for T-Mobile to complete, and this little charge encourages us to deal with those costs.
We don’t want you to get shock charges on your bill. To guarantee you generally know when you’ll be charged, we’ll tell you about the charge when you dial an out-of-plan number. You can evade the energize essentially by hanging. In the event that you have any questions or think there’s a mistake on your T-Mobile bill, call Customer Care by dialing 611 from your T-Mobile telephone, or by calling 1-877-453-1304 from another telephone.
Note: While you can impede approaching calls from explicit numbers, there is no real way to obstruct outgoing calls. At the point when you place an out-of-plan call, we’ll let you think about the charge. You can evade the charge just by finishing the call.
T-Mobile customer service number
From the T-Mobile app, on a T-Mobile phone
From your T-Mobile phone: 611
T-Mobile customer service phone number: 1-800-937-8997
On the off chance that you are calling about a technical issue with your T-Mobile help, kindly call from a different telephone so we can troubleshoot with you.
T-Mobile shopping number
For personal: 1-800-T-MOBILE
For business: 1-844-428-9675
T-Mobile international customer service number
All calls made to this number from a T-Mobile handset are liberated from wandering, airtime, or significant distance charges. Calls made to this number from landlines and non-T-Mobile telephones will cause international significant distance charges just as whatever other additional charges that may apply.
T-Mobile customer service hours
T-Mobile Customer Care representatives are accessible day by day from 4 a.m. to Midnight PST
Your T-Mobile Team of Experts is typically accessible 24 hours per day, 7 days per week. Nonetheless, because of recent COVID-19 rules, we’re temporarily adjusting hours to help guard your team. You may still contact them between the long stretches of 4:00am – 9:00am PT.
T-Mobile customer reviews
I just need to say James from colorado call center is so good! He encouraged me such a lot of I was so irritated my calls kept dropping and texts not sending and he offered me guidance he did such countless astounding things for me like forgo conveyance expenses, put credit into the account. He was so useful and he truly made me a particularly upbeat customer. I need to say this here he was the head senior technician at t-mobile and he truly thinks often about the customers. I’m generally anxious about who I will get but I was so glad to talk to James B he was so amicable honestly and truly made it his objective to do whatever he could to satisfy me.
He truly caused me to feel comfortable and encouraged me however much he could. In any case, I trust other individuals get him or any other individual from Colorado call center and they will help you I guarantee!! If it’s not too much trouble, additionally leave an audit or request to address their administrator when you have a decent involvement in somebody, we are so used to leaving terrible surveys or giving chiefs awful criticism about the representatives, but in the event that somebody works really hard kindly let their managers know!